Patients

Whether you’ve already received services from one of our board-certified emergency physicians and staff or have billing questions before you go to the emergency room, we’re here to help.

We have provided our patient frequently asked questions. If your question is not addressed in this list, please contact our billing office at  952-835-9880 Monday through Friday from 8am to 4pm. 

Please note, your bill from the hospital is separate from your bill from EPPA. Our charges are for the physician or emergency care provider only. Though we are separate, please check with the hospital where you were treated for similar programs that may be able to provide assistance on the hospital portion of your bill.

Pay Your Bill

If you are looking to pay your bill, you can pay online  or set up a payment plan with a Visa, MasterCard, American Express or Discover Card.

Pay Online with a Check or Credit Card

Set up a Payment Plan Online

Financial Assistance

If you have questions or need additional assistance, please contact our billing team. We have a number of financial assistance options available.

Email Us:

You can email your concerns to Patient Financial Services at:   PFS@eppahealth.com

In your email message please include the required verification points: 

  • Patient name
  • Patient date of birth
  • Patient address
  • Patient date of service

If you are not the patient please, include your name and relationship to the patient.

All email responses will be sent back through secure email.  Please check y our spam folder.


EPPA Compliance Policies for Patients

EPPA Notice of NonDiscrimination 

EPPA Taglines for Discrimination Notice

EPPA Notice of Privacy Practices